High Performance Team Building

High Performance Team Building:

Course Format and Options:

• The High Performance Team Building Curriculum consists of 4 Modules. Each Module (or course bundle) covers 4 specific course topics, so the curriculum covers a total of 16 course topics.

• It is recommended to do the 4 Modules over two  months, so that you have sufficient time to complete each module without putting yourself under pressure, plus the opportunity to apply the principles of each module and make them a habit.

• There is an Accountability Meeting with a personal Coach at the end of each module, to help you apply the principles to your specific situation and to assist you with a Goal Action Planner (GAP) if required.

• Although it is not recommended, in the case of restricted budgets, you can choose to do the eLearning modules without the Accountability Meetings or the benefit of a personal Coach. However, you can choose to have the Accountability Meetings and the benefit of a personal Coach for selected Modules only, to suit your budget. This adds to the overall flexibility of the wonderful Chart Learning courses

FORMING STAGE COURSES :

1. Setting Team Ground Rules

        Understand the advantages and disadvantages of working in a team

        Define difference between a team and a group

        Apply the benefits of ground rules

        Select from a set of sample ground rules 

        Implement eight steps to setting up ground rules for a high-performance team

2. A Great Start: Forming a High-Performance Team

         Understand the consequences of a poor team start

        Apply the four stages of building a team

        Implement nine steps for forming a high-performance team with a Team         Charter 

3. Communication Traits of Effective Teams  

         Understand the communication traits of effective teams

        Apply the most important effective communication behavior

        Implement 20 communication traits of effective team members

4. SMARTER Goal Setting for Team Results  

        Understand the benefits of goal setting

        Apply WOCR rules for effective goal setting

        Implement SMARTER team goals

STORMING STAGE COURSES:

5. Conflict Resolution in Teams

        Understand the underlying cause of all interpersonal conflict

        Apply options for handling conflict

        Implement a three stage process for resolving conflict

6. Building Team Trust and Respect 

        Know the definition of trust

        Apply 9 ways to build team trust

        Implement 10 ways to earn respect in a team

7. Creative Problem-Solving in Teams 

         Understand the biggest challenge in problem solving

         Apply steps for Creative Problem-Solving brainstorming in a team

          Implement a four stage process for creative problem-solving

8. Effective Team Decision-Making 

        Understand the benefits of team decisions

        Know when to use decision-making in teams

        Implement strategies to prepare for team decision-making

        Apply three methods for team decisions

NORMING STAGE COURSES :

9. Consensus Building in Teams

          Understand the pros and cons of consensus

          Know the conditions for successfully reaching consensus

          Apply a quick-consensus model for urgent decisions

          Implement six steps for reaching team consensus

10. Giving Constructive Team Feedback 

           Understand the conditions for giving constructive feedback

           Know how to deliver positive feedback

           Implement six steps for delivering constructive “opportunity” feedback and

           Apply a Fast Feedback technique

11. Responsible Risk-Taking in Teams 

           Understand the definition of responsible risk-taking

           Know the characteristics of responsible risk-takers

           Employ a risk-taking assessment calculator

           Implement preparation steps for risk-taking

12. Overcoming Team Complacency 

           Understand the dangers of team complacency

          Apply eight ways to defeat complacency

PERFORMING STAGE COURSES :

13. Rewarding and Recognizing Team Contributions 

        Understand the importance of rewarding teams

        Apply “Thank-you” recognition tips

        Implement creative ways to reward team members

14. Keeping the Team Motivated 

        Know what demotivates teams 

        Understand how to identify hidden performance obstacles

        Apply steps for removing obstacles

        Implement nine ways to keep team members motivated

15. Measuring Team Performance 

        Understand factors that contribute to poor team performance

        Apply four ways to measure team performance

         Implement the RASIC method for structuring high performance

16. Repeating Team Successes  

        Know the attributes of repeatable success

        Analyze a successful system process for repeat success

        Apply a matrix for identifying root causes of success