Leadership Development
Leadership - Course Contents
Course Format and Options:
The Leadership Curriculum consists of 13 Modules. Each Module (or course bundle) comprises 5 or 6 course topics.
It is recommended to do the 13 Modules over a 12 month period, so that you have sufficient time to complete each module without putting yourself under pressure, plus the opportunity to apply the principles of each module and make them a habit. For people who are fast learners or who have a bit more time, it is quite feasible to complete two modules per month.
There is an Accountability Meeting with a personal Coach at the end of each module, to help you apply the principles to your specific situation and to assist you with a Goal Action Planner (GAP) if required.
Personal choice and flexibility to suit individual needs: If you do not wish to do the entire curriculum, you may select individual modules and only register for those modules. Pricing is per module.
Although it is not recommended, in the case of restricted budgets, you can choose to do the eLearning modules without the Accountability Meetings or the benefit of a personal Coach. However, you can choose to have the Accountability Meetings and the benefit of a personal Coach for selected Modules only, to suit your budget. This adds to the overall flexibility of the wonderful Chart Learning courses.
1. TIME MANAGEMENT
Missions/Goals/Manage “A” Priorities
Eliminating Time Wasters
Scheduling SMART
Finding Hidden Time
Maximizing Productivity
2. PROJECT MANAGEMENT
Intro to Project Management
Project Definition
Project Planning
Project Implementation
Project Closure
3. CHANGE MANAGEMENT
Understanding Change
Initiating and Leading Change
Four Stages of Change Transitions
Communicating During Change Transition
Leading Non-Stop Change
4. COACHING AND MENTORING
Getting the Right Help
Mentoring Peers
Coaching Peers
Self-Coaching
Giving and Receiving Feedback
5. EXPERTISE/EMPLOYEE RETENTION
Leadership Expertise
Confidence in any Situation
Leadership Credibility
Hiring the Right Talent
Retaining the Right Talent
6. CAREER DEVELOPMENT
Overcoming Workplace Barriers
Assertiveness
Meeting Skills
Conflict Management
Moving Up the Ladder
7. PROBLEM-SOLVING
Early Problem Recognition
Four Stages of Creative Problem-Solving
Defining/Analyzing Problems Accurately
Confident Decision-Making
Crisis Resolution
8. EMOTIONAL INTELLIGENCE
Defining and Understanding Emotional Intelligence
The Emotional Intelligence Framework
Managing Emotions and Mindset
Practical Steps to Develop Emotional Intelligence
Techniques to Build Emotional Intelligence Skills
9. INFLUENCE
Appropriate Use of Power
Six Influence Techniques
Getting Others to Follow Your Lead
Win-Win Negotiation
Credibility: Maximizing Your Core Influence
Preventing Group Think
10. ETHICS
Introduction to Ethics
Employee Ethical Responsibilities
Ethical Dilemma Decision-Making
Ethical Problem-Solving
Leading Ethical Conduct
11. CRITICAL THINKING
Introduction to Critical Thinking
Managing Deception and Fallacies
Persuasive Arguments
Checklists for Rational Decisions
Optimal Understanding: Explanations
12. RESPONSIBLE INITIATIVE
Personal Leadership
Initiative for Responsible Results
Achieving Results with Others
Personal Accountability
Overcoming Obstacles
13. REWARDS AND RECOGNITION
Giving Rewards and Recognition
Self-Appreciation
Appreciative Inquiry
Customer Appreciation
Empowered Compliments